Shipping and returns

In accordance with Article 64 and following the Italian D. Lgs. 206/2005 (Consumer Code), if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or purchases by indicating in order form to Sic srl a reference to vat) has the right to terminate the purchase contract for any reason and without explanation, as per the conditions set out below. To exercise this right, the customer must send by registered mail a notice to that effect within 10 working days of receipt of goods. the withdrawal notice may be sent within the same term, by telegram, telex, e-mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. the notice should be addressed to: SIC srl a.c. administration Via Resegone n. 2 23871 Lomagna (LC) The goods must be returned at the expense of the customer within 10 days from the date of delivery of the goods. SIC srl will refund the full amount paid for the purchase of goods returned by sending a crossed check within 15 days of receipt of undamaged goods or, in the case of payment by credit card, the transfer of charge and within 30 days from the date on which SIC srl. Became aware of the withdrawal. The right of withdrawal is attributed only to the consumer customer, that is an individual person who purchases goods for purposes not related to his professional activity, or does the purchase by indicating in the order form a vat. In case of return, the free samples received with the order, remain the customer.